Operating Partner for Home Services Businesses

Operating partner for $5M-$30M home services owners. HVAC, plumbing, electrical, roofing, remodeling. I take a seat, carry a revenue target, and build the bench so the business stops running on you.

Home Services · Operating Partner · Atlanta

The trucks run without you

The revenue doesn’t

You built a business that needs you in it. I help you build one that doesn’t.

HVAC · Plumbing · Electrical · Roofing · Remodeling

Every shop hits the same ceiling

You got here on hustle. Good techs, a phone that rings, and an owner who can close anything he walks into.

Then the math turns on you. Close rate drops the minute you are not on the call. Your best comfort advisor is doing three times what the next guy does, and nobody can say why. Marketing spend goes up and booked jobs do not. The second location keeps getting pushed because there is nobody to run it.

Every one of those is the same problem wearing a different hat. The business is shaped around you.

That shape is also what a buyer discounts. An owner-dependent shop trades at two to three times earnings. One with a real bench and a manager layer trades at five to seven.

I take the seat and carry the number

I sit in your ops meeting. I carry a revenue target. Your team reports on it with me in the room.

What that looks like in a home services shop:

· The in-home sales process gets rebuilt around close rate and average ticket, then trained until it holds without you.

· Comp plans get rewritten so the behavior you want is the behavior that pays.

· Call booking, dispatch, and lead follow-up get measured together, because that is where the revenue leaks.

· A sales manager or branch manager gets recruited, hired, and developed. Then I hand the work to them.

· The second and third market gets built off a playbook instead of your calendar.

I am not a coach and I am not writing you a binder. I am in the seat until the seat does not need me.

Bring the hardest move you have been sitting on.

Sales engines and second markets

Different uniforms, same play. A team that only performs when the owner is on the call, turned into a producer bench that performs without him.

Producers in 15 months. Five new markets, three states. ChuckTown Homes.

Sales team I recruited, hired, and developed as Regional Sales Director. The company was later acquired by L.A. Fitness.

A business line built from zero in three years. Worked the growth from inside Zillow.

05 — Questions owners ask

Build the business you can walk out of

Thirty minutes. You bring the bottleneck. I tell you what I would do in your seat.

Month to month. 30 days notice either way.

"The rare operator you build a company around."

What does an Operating Partner do in a home services business?

I take a seat inside the company and carry a revenue target. That means I am in the sales meeting, on the close rate, in the comp plan, and in the hiring loop for the next branch manager. Not a report. A seat.

How is this different from a home services coach or a franchise consultant?

A coach meets with you. A consultant hands you a plan. I run the move. Same week the problem is named, the call gets made, the plan gets changed, or the hire gets started.

I do not swing a hammer or size a system. What I know is the part that stalls a $5M to $30M shop: in-home closing rates, lead conversion, comp plans that reward the wrong behavior, a sales team that only performs when the owner is on the call, and a second location that never gets built because nobody is ready to run it.

My business runs on me riding calls. Is that fixable?

Yes, and it is the whole job. You built a business that needs you in it. The work is building one that does not. That means a producer bench, a manager above them, and a scoreboard you can read without being in the truck.

A 30-minute call is free. A 90-Day Scorecard is $5,000 and is a written plan I then run. The seat starts at $10,000 a month, month to month, 30 days notice either way.

Operating Partner for Home Services Businesses

Operating Partner for home services owners in the $5M to $30M range. HVAC, plumbing, electrical, roofing, remodeling, landscaping.

Operating Partner for home services owners

Senior operator who takes a seat inside HVAC, plumbing, electrical, roofing, remodeling, and landscaping companies and carries a revenue target.

Michael Schuerman is an Operating Partner for founder-led businesses doing $5M to $30M in revenue, based in Atlanta, Georgia. He takes a seat inside the business, runs the revenue moves the owner has been deferring, and leaves a team that runs without them. Book a 30-minute call at michaelschuerman.co.