Recommendations

16 people who worked with me, in their words.

Written between 2022 and 2026 by the people who hired me, managed me, and reported to me. Almost all of it from inside the operation, on payroll, accountable for the number. That is the seat I take now. These are the people who watched me sit in it. Full text, named, dated. Nothing trimmed to make it read better.

One thing to weight correctly: most of these are colleagues, executives, and teams who watched me operate from inside the building. Some were clients of the business I was inside at the time, not clients of my own practice. I say that up front because you would have worked it out anyway, and because the reference question deserves a straight answer. Here is the straight answer.

Every one of these is public on LinkedIn. Verify them there

If you only read three

The ones with numbers in them.

While at Zillow, Michael was our original growth advisor when we on boarded into one of Zillow's more prestigious accomplishments, the FLEX Program. Upon onboarding, our team had one ISA, 4 agents (myself included), and little to no structure as far as an SOP or specific team goals go. Within less than 5 months in the FLEX plan and largely due to Michael's coaching and guidance, we have scaled to two ISAs, a sales manager, and 17 agents including myself. I am currently working my way out of production to focus on overseeing the team and administration as a whole. Michael held weekly coaching meetings where we dove into every aspect of real estate. We focused on creating specific operating procedures, team thresholds (not just sales but metrics regarding every aspect of the initial lead throughout the closing process), and how to grow the team methodically, all while creating and maintaining positive and concise expectations and overall morale of the team. Within just 3 months of Michael's coaching and guidance, our team escalated to number 3 out of over 30 teams in the Orlando area for this specific Zillow program. While his real estate knowledge and sales tactics are invaluable for the team, his proficiency and experience in scaling and growing a business as a whole is what makes him stand out. He is a positive yet effective coach and if given a chance to learn from Michael again, I would take it in a heartbeat.
Amy Ladd Miller, Real Estate Broker & Owner, ALL Real Estate & Investments

Amy Ladd Miller

Real Estate Broker & Owner, ALL Real Estate & Investments

March 2022 · Michael's client

Working with Micheal is like having a team member in every time zone. His productivity and effect on progress is that of 3 people. He continually operates at the tip of the spear, staying on top of the latest news, trends and critical information to advance the company and keep tabs on the competition. He's a natural relationship developer and empathetic leader, making him an exceptional sales strategist and manager. In less than 90 days, Michael secured 5 major partnerships to exponentially grow revenue and create strong brand affiliations within the real estate industry. If you're looking for a senior leader who can drive your growth to the next level, look no further.
Annie Quisenberry, Chief Marketing Officer

Annie Quisenberry

Chief Marketing Officer

June 2022 · Worked with Michael on the same team

I had the pleasure of working with Michael as an operations business partner in our time at Zillow. He really possesses a "unicorn combo" of sales, partnerships, analytics knowledge and operational excellence. It can be incredibly rare to find folks in this type of role that combine everything, and his mix of skills and knowledge made working together a terrific experience. In his time as a team lead, I had a front row seat to his leadership and mentorship of other advisors. I came away impressed with his thoughtfulness and empathy. He's an asset to any business and just the type of person you want leading your team.
Michael Franco, Strategy & Ops, Zillow

Michael Franco

Strategy & Ops, Zillow

April 2022 · Worked with Michael on different teams

The team calls

Recruiting, coaching, developing.

The work that shows up as producer count, ramp time, and retention.

I had the pleasure of working closely with Michael during my time at a real estate brokerage, and I can't recommend him enough. Michael possesses a remarkable ability to focus on the big picture while never losing sight of the details that matter. His strategic mindset greatly contributed to our collective success. One of Michael's standout qualities is his commitment to maintaining a positive and inclusive culture. He genuinely listens to the concerns and ideas of those around him, advocating for team members and fostering an environment where everyone feels valued. This not only boosted morale but also enhanced collaboration across the board. As a consultant hired by the brokerage, Michael proved to be an invaluable asset. His insights and expertise were instrumental in driving our initiatives forward. Working with him was not only productive but also a truly enriching experience.

Polina Williams

Owner, SPS Productions

April 2026 · Worked with Michael at different companies

Incredibly talented. Michael and I first worked closely together as he was the advisor for my real estate team. He was entrusted with coaching and mentoring agents to become top performers in the industry. He showed high level care, provided feedback to help grow their skills to provide a quality experience for their customers, and assisted in growing their real estate business. He was a truly valuable asset to our team and I can't thank him enough for all of his guidance to lead us to success. I also had the pleasure of working with Michael when I joined Zillow. He is extremely goal oriented and never misses an opportunity to help others grow. He is one of the most dedicated professionals I ever met and his leadership is unmatched. Michael will be a valuable asset to any company and they would be extremely lucky to have him!

Rinada Calderon

SaaS Account Executive, Customer Growth & Operations

March 2022 · Worked with Michael on the same team

Michael has been an amazing colleague who exudes leadership and a "one team, one dream" mentality. He is fully invested in the success of his clients while also helping everyone around him succeed. He is an amazing leader who always pushes you to think outside the box and step out of your comfort zone. He constantly goes above and beyond the duties of his role which led to his incredible success at Zillow.

Erin Kelly

Growth Advisor, Zillow Group

March 2022 · Worked with Michael at Zillow

The move

Revenue, partnerships, strategy.

Finding the next move in the business and running it.

Michael is a world-class growth expert, with an unbelievably strong network within the real estate industry. He has a finger on the pulse of the proptech industry and makes everyone around him more informed and excited about their work. He is also a wellspring of positivity, with a people-first approach that sets him apart as a leader. I can genuinely say that Michael is one of a kind and it has been an honor to work with him.

Arthur Greenberg

Founder, Greenwich Engine

June 2022 · Worked with Michael on the same team

Michael is a reliable and hard-working employee who is incredibly adaptable and will step up to help where it's needed regardless of the task is. He's well-versed in all things sales, growth, business development, operations, and go-to-market. He's got a unique blend of a broad understanding of technology and deep passion for real estate. I learned a ton from working with Michael!!!

Lydia Eager

Account Executive, Braze

January 2024 · Michael was senior to Lydia

Michael is a highly motivated, business development leader for tech focused companies. He is a creative problem solver that works with a positive approach and outlook. He leads by example with energy, enthusiasm, sales strategy and analysis. Michael brings a customer-first mindset, along with successfully supporting his teammates and executing company initiatives. I strongly recommend Michael as a valuable addition to any business.

Will Cousey

Real Estate Professional

July 2022 · Managed Michael directly

The seat

What it is like to have me in the room.

Character, trust, and how it feels to work next to me for a year.

One of the greatest sales leaders I've had the privilege of knowing. Michael is highly experienced, honest and fair. He's charismatic and outgoing in an extremely authentic and genuine way. If you're looking to work with the best of the best, he's your guy.

Dale Dupree

Founder, The Sales Rebellion / Crumpled Letter

November 2025 · Worked with Michael at different companies

Michael is everything you want in an employee and leader: intelligent, articulate, reliable, communicative, accessible, process-oriented, and result-driven. I always looked forward to my meetings with him because I knew we were going to align on goals and have a clear roadmap to success. Michael is unequivocally an asset that you need on your team. I would look forward to working with him anytime.

Ian Kelley

Associate Art Director

July 2022 · Michael was senior to Ian

Although Michael and I worked on a few strategies together at Zillow, it provided me with a front row seat to how he manages with empathy, and with a learners heart. I'm confident that whatever the day presents, Michael will take it on with amplified humility and grace. If you are like me, I'm confident you will experience Michael's drive to be the best.

Joe Gaeta

Relationship-driven sales leader

March 2022 · Worked with Michael on different teams

Google reviews

What people wrote on Google.

Michael is one of those people who combines a deep understanding of real estate and PropTech with the ability to actually turn that knowledge into action. His experience at Zillow and throughout the real estate industry gives him a perspective that is difficult to find, especially when it comes to growth, operations, sales, partnerships, and the challenges that come with scaling a business. What I appreciate most about Michael, though, is that he isn't someone who just throws out advice from the sidelines. He digs into the problem, understands the people and systems involved, and helps figure out what actually needs to happen next. He has a strong operator's mindset, an incredible network, and a genuine desire to help the people around him succeed. If you're building a PropTech company, growing a real estate organization, working with Zillow, or simply need an experienced business operator who understands how sales and operations fit together, Michael is absolutely someone worth talking to. I know him personally, trust his judgment, and wouldn't hesitate to recommend him.
Albert VolkmanReal estate and PropTech peer · Google Local Guide5 star review on Google
I had the pleasure of working with Michael for several years as one of my very first Zillow Flex Advisors, and I can genuinely say he was also one of my favorites! Michael played a major role in helping me grow not only as a team leader, but also in building the foundation and operational structure that helped my team become the top-performing team we are today. He constantly challenged me to think bigger, expand my team, strengthen our systems, and create better processes around agent accountability, performance metrics, and overall operations. What I appreciated most about Michael was that he never just told me what I wanted to hear. He provided honest feedback, thoughtful suggestions, and introduced me to different tools and systems that helped take my business to the next level. His dedication to seeing my team succeed was always evident. Even today, although we no longer work together directly, we remain in communication, and I know that if I ever needed his advice or feedback, I could still reach out to him. To me, that speaks volumes about the relationship we built. Michael was truly a key contributor to my growth and success, and I will always appreciate the time, knowledge, and support he invested in me and my business. If you are looking for someone who will challenge you, hold you accountable, help you put the right systems in place, and genuinely support you in growing your team and your business, Michael is absolutely your guy!
KeAnna Jones headshotKeAnna JonesZillow Preferred partner · Team owner5 star review on Google
I met Michael when my business had 23 sales people. Michael architected a business game plan that opened my eyes to the possibility of expansion into new markets- new states- and many more sales people. With his vision and leadership we tripled our sales volume and grew to 90 sales people in 5 different locations. Michael is truly a world-class talent, a consummate professional, and remarkably approachable—someone who immediately earns your confidence as a trusted advisor.
Shawn PillonFounder, ChuckTown Homes5 star review on Google

Read these on Google

That is the read on me.

Thirty minutes. You bring the bottleneck. If it's a fit, you'll get a firm price before you commit to anything.

Want the numbers instead of the words? See the receipts.